Village Auctions Limited
Village Auctions Limited (“we”, “our”, “us”) is committed to protecting and respecting your privacy.
Registered office:
John Eccles House
Robert Robinson Avenue
Oxford Science Park
Oxford
United Kingdom
OX4 4GP
Email: hello@villageauctions.co.uk
This notice explains how we collect, use and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Village Auctions Limited is an auction business providing property auction and related services across the United Kingdom.
For the purposes of data protection law, we are the “data controller” of the personal data you provide to us.
2. The Personal Data We Collect
We may collect and process the following types of personal data:
Identity & Contact Data
- Full name
- Address
- Email address
- Telephone number
- Date of birth
- Proof of identity (passport/driving licence)
Financial & Transaction Data
- Bank details
- Payment information
- Bidding history
- Property transaction details
Compliance Data
- Anti-money laundering (AML) checks
- Know Your Customer (KYC) verification
- Sanctions screening
- Source of funds information
Technical Data
- IP address
- Browser type
- Website usage data (via cookies)
3. How We Use Your Data
We process personal data to:
- Register bidders and sellers
- Conduct property auctions
- Verify identity and comply with AML regulations
- Manage property transactions
- Communicate with you about auctions or services
- Process payments
- Respond to enquiries
- Comply with legal and regulatory obligations
We will only use your data where we have a lawful basis to do so.
4. Lawful Bases for Processing
Under UK GDPR, we rely on the following lawful bases:
- Contract – to perform our obligations when you register, bid, sell or transact through us
- Legal obligation – to comply with anti-money laundering, fraud prevention, tax and regulatory requirements
- Legitimate interests – to operate and improve our auction services and prevent fraud
- Consent – for marketing communications (which you may withdraw at any time)
5. Anti-Money Laundering & Legal Requirements
As an auction business, we are required by law to carry out identity verification and anti-money laundering checks. This may involve verifying your identity with third-party providers and retaining records as required by law.
Failure to provide required information may prevent you from bidding, selling, or transacting through us.
6. Marketing Communications
We may send you information about upcoming auctions or related services where:
- You have opted in; or
- We have a legitimate interest to do so (where permitted by law).
You may unsubscribe at any time by:
- Clicking the unsubscribe link in emails; or
- Emailing hello@villageauctions.co.uk
7. Sharing Your Data
We may share your personal data with:
- Identity verification and AML providers
- Payment processors
- Professional advisers (legal, compliance, accounting)
- Regulators or law enforcement (where legally required)
- Buyers, sellers or their representatives where necessary for a transaction
We do not sell your personal data.
8. International Transfers
Where data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
9. Data Retention
We retain personal data only for as long as necessary:
- For the duration of our contractual relationship
- To comply with legal and regulatory requirements (including AML retention periods)
- To resolve disputes or enforce agreements
Typically, transaction and AML records are retained for a minimum of five to six years, as required by law.
10. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request erasure (where legally permitted)
- Request restriction of processing
- Object to processing
- Request data portability
- Withdraw consent (where processing is based on consent)
To exercise your rights, please contact:
hello@villageauctions.co.uk
11. Cookies
Our website uses cookies to:
- Ensure website functionality
- Analyse website usage
- Improve user experience
You can control cookies through your browser settings.
12. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, misuse, alteration or disclosure.
13. Complaints
If you are not satisfied with how we handle your personal data, please contact us first at:
hello@villageauctions.co.uk
You also have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner’s Office
https://ico.org.uk
14. Updates to This Privacy Notice
We may update this Privacy Notice from time to time. The latest version will always be available on our website.
